ConnectNY: books may be renewed once BEFORE the due date.
ILLiad: renewals are at the discretion of the lending library. Most libraries allow no more than one renewal. Make renewal requests at least three days BEFORE the book is due.
ConnectNY: Contact a staff member at the main circulation desk in person, by email (firstname.lastname@example.org) or phone (845-437-5760). You may only request ONE renewal for a loan through ConnectNY.
Illiad: Email your renewal request to email@example.com or call the Interlibrary Loan Office at 437-5765. If the item can't be renewed, you'll be sent a recall notice via email. Otherwise, after a day or two, check your ILLiad account for the new renewal date issued from the lending library.